Depending on your supervisor will make or break you. - Customer Service Associate Conduent Employee Review

3.0
Jan 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Easy money for training, interview process was a walk in the park, and ease of scheduling. There’s a gym now!

Cons

Mandatory overtime can be a pain. Some supervisors aren’t helpful. Management can be better. Insurance plans are expensive. If you cant maintain stats, look for another job.

Explore other reviews about Conduent

5.0
Feb 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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