Big company, little benefits. - Team Lead Conduent Employee Review

2.0
Nov 14, 2017
Recommend
CEO approval
Business Outlook

Pros

They are a new company, technically (Split off from a larger company). So it seems that they are trying to improve work life for their employees. However, there is a lot of one step forward, two steps back.

Cons

Pay is below average and it is very common for pay to not be equal between people doing the same job. Benefits aren't great. They only contribute to the 401k once a year, so if you leave 11 months into the year, too bad. Health plans have historically been garbage. Although, I must say that they introduced some changes for next year that are in the right direction, still not great, but better. The quality of employees that they hire is laughable. In my specific department, HR services, they hire literally anyone. I have personally interviewed candidates and told the recruiters and upper management team that they would be a terrible choice and cause more problems than solve. 2 weeks later, they're on the floor. And to compound the problem, HR goes to great lengths to make it almost impossible to fire people. There are people who have gotten away with call avoidance, horrible attendance and quality scores, and legitimate harassment, never being fired. I have seen it time and time again. Very little money is spent on the actual employees. We finally received a small amount of money to fund at least some employee appreciation, but not enough. I've lost some good people that would have been great leaders, but it's too hard to retain people when there is very little that makes the job worth coming to.

Explore other reviews about Conduent

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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