Literally the worst place I have EVER worked. - Customer Care Representative Conduent Employee Review

1.0
Sep 1, 2017
Recommend
CEO approval
Business Outlook

Pros

The security was always so nice.

Cons

Let's see, where to start. I don't know if it was the bedbugs or the cockroaches that drove me out of that place. Or that fact that they came around spraying raid inside the cubicles during our shift so we had to sit there and breathe in toxins for the rest of the day. Or the fact that HR was contacted about said raid poisoning and I didn't receive even a peep back from them. Or the fact that they illegally docked our wage when we had a signed contract to make a certain amount for a certain period of time. Or the fact that it's been a month since I worked there and still haven't received my last paycheck. A paycheck they can't find my hours for and claim that I didn't work even though there are logged calls I took for those days. Worst place I have ever worked in my life. Management only cares about their stats and don't care for their employee's wellbeing. Wasted my time working for this god awful company and would never recommend them to anyone.

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5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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