Do not respect employees. Management doesnt communicate. - Call Center Representative Conduent Employee Review

2.0
Aug 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Schedule bidding allows for a change of schedule every few months(can be a con to some)

Cons

Management doesn't communicate well. Most of the time and money is spent on things that are necessary. Don't have any health issues, they don't allow any time off for being sick.

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5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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