Customer care Dispatch - Customer Service Representative/Dispatcher Conduent Employee Review

1.0
Jun 29, 2017
Recommend
CEO approval
Business Outlook

Pros

The Reps on the floor.

Cons

Only take this job if you are desperate....... 13.50 and hour..the Manager of that department is the worst.. they have went through 20 people in the last year and now I know why. Employees have sued them for discrimination, If you are Muslim, Gay or not in the clique they will openly talk about you and set you up to fail. The management does not have a clue of what the job entails or how to do it, they are more worried about your cell phone being inside your desk. They will sell you a dream in the interview on how this will lead to a level 2 promotion and full time, do not fall for it. Management will watch you on camera to see how many times you get up from your desk, YES... you are under surveillance the whole time All the employees hate the management and will talk openly about them but once you get in there you will see for yourself. ONLY TAKE THIS IF YOU GET REJECTED FROM BURGER KING OR MCDONALDS. YOU HAVE BEEN WARNED! FYI the manager has a Napoleon complex so he will nit pick with you for every little thing except your performance, you will be working in a warehouse where everyone in every department wears jeans and T Shirts but he makes you dress up to come work in such a dirty place. I do not know how NJT does business with these people. One last thing if you have thin skin for sexual, graphic or bigoted conversations stay away .

Explore other reviews about Conduent

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home No travel to.work

Cons

I was fired the following day after I requested FMLA through my supervisor and was directed to contact Metlife. I was called on my cell by my supervisor after requesting to take a ADAAA day due to a medical issue and was asked if I needed to find another job more accomidating to my condition. I reported this to their supervisor and nothing was done about it. I was told upon termination ilI was not allowed to say who I worked for or what I did for them. Apple will be getting the same review as they tried to put it all on their client. At the time of my termination my metrics were 100%.

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