Perform well or get the short end of the stick "by the book" . - Tier I Technical Support Conduent Employee Review

3.0
Apr 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Leniency if performing well Sales commissions No graveyard shifts Ability to make money Managers are really useful 25 cent quarterly increase based on job performance

Cons

Selling through technical support , mandatory overtime and drastic schedule changes at last minute. Parking here sucks. There are 300+ employees and only 40 parking spots in the back Some supervisors don't know anything about the policy No kitchen , bring your own food

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5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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