Inflexible offshore teams, zero talent retention, and corporate policies/applications that hinder rather than help - Account Manager Cognizant Employee Review

2.0
Jun 16, 2008
Recommend
CEO approval
Business Outlook

Pros

It's easy to shine and be a standout employee given the quality of your peers (Although what that says about the overall quality of CTS employees is not flattering). However, the ability to shine doesn't matter, since promotions are not based on performance, but rather are apples to oranges tiering among 70K+ employees.

Cons

Limited career options. Pigeon-holed into accounts/technologies. Corporate support is the ABSOLUTE worst in the industry (HR, Finance, etc.). Lots of work with offshore (translation: hand-holding and all-night calls) and general incompetence/inability to be flexible to meet client expectations. CTS sells itself to clients as a company that has transparent teams, but clients only stay happy due to on-site manager's ability to buffer stakeholders from the true day-to-day chaos that defines Cognizant.

Explore other reviews about Cognizant

5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good projects, challenging work, lots to learn

Cons

The way the bench status is structured

1
3.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Cognizant can be a great place to work at. You have to be self-motivated and driven. You won't often be given a script on how to do your job well. But if you are willing to search for new opportunities, you will find success.

Cons

Just like many other tech companies, layoffs are happening all the time. This often brings many projects to a complete halt. Management never communicates when someone is laid off. And when they are laid off, they often never back fill positions, leaving existing team members working the equivalent of three jobs at once. Most teams there are skeleton crews, ensuring that they cannot reach their full potential.

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