Great starter job, if you're willing to risk your mental health - General Emplyee Capital One Employee Review

2.0
Mar 19, 2020
Recommend
CEO approval
Business Outlook

Pros

- Good starting salary - Strong in analytics - Nice junior coworkers, who share the pain

Cons

- Management: A culture of consistently promoting self-serving, political climbing managers who are generally willing to trade-off their associates well-being for business results and a personal promotion. - Associates: A culture of being afraid to leave despite being depressed, because of tight-knit friendship circles at work, above-industry pay, and the impression that they are working with "the smartest people in Toronto" - Symptoms of depression I've seen in myself and many others: Emotional numbness, insomnia, hopelessness, overwhelming dread, zero self-worth, and a total inability to believe that things can be better. All of which feel normal in the moment, and insane in hindsight. Also being afraid to express these feelings, partially because I've experienced and seen other managers tell their associates off for “being negative”. This is despite all the mental health training for managers. There are also some truly great managers, but they are the minority and won't get promoted as quickly compared to the ones who optimize for self-gain.

Explore other reviews about Capital One

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Note- last year there was 2018, would not allow that option. Employee engagement always high priority.

Cons

Note- last year there was 2018, would not allow that option. Highly focused on sales vs service.

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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