Get ready to drink the kool-aid - Anonymous employee Capital One Employee Review

2.0
Mar 8, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great compensation and benefits package (therapist coverage went up to $3000 this year!). - Some managers are very invested in your development and learning. - Lots of friendly and smart people, the open culture makes it easy to work with each other and make friends.

Cons

- Your experience varies GREATLY depending on your manager, there are some truly useless managers that somehow continue to get promoted into more senior roles. Lots of nepotism and favouritism exhibited by senior leaders. - HR has no idea how to proactively ensure fairness; certain groups are given random competitive salary increases while others are left behind. Significant salary gaps between job families. - Nothing exciting happening in Canada, very difficult to get things done if you do have good ideas. Leadership tries to get you excited about the future by rolling out a brand strategy that is unrealistic and won't change anything, or by saying they have aspirations to grow but with no specifics on how. - Extremely high turnover (at least 50% of the people you started with will be gone within 2 years) yet leadership refuses to acknowledge the problem and make changes that results in higher morale and happiness.

Explore other reviews about Capital One

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, work remote or in person

Cons

Corporate ladder climbing environment is very predominant

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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