A decent place to work,some locations better than others. - Anonymous employee Capital One Employee Review

4.0
Apr 15, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plenty of room for advancement,mostly positive atmosphere. Their emphasis on customer service lately,has improved the customer experience and a happy customer is a happy employee.

Cons

Senior management is using a model that ,in my opinion is not going to be successful in the long term.The recent decision to lay off Branch Assistant Managers was shortsighted. Customers want someone to turn to when the Branch Manager is absent and a Relationship Banker will not do in alot of instances.

Explore other reviews about Capital One

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, work remote or in person

Cons

Corporate ladder climbing environment is very predominant

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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