Good on CV, Bad on Mental Health - Retail Sales Associate Burberry Employee Review

2.0
Aug 7, 2017
Recommend
CEO approval
Business Outlook

Pros

SAMPLE SALES! 40-50% discount if you like the brand. Very digitally focussed. Ok commission per sale.

Cons

Employees quit their bosses, not the company. High staff turnover, leaving parties for people all the time. Nasty remarks from higher management. "You scratch my back, I'll scratch yours" mentality between managers. Managers don't communicate with each other, you are told to do one thing and another comes along with another plan. Low salary, "exciting" bonuses and incentives that add up to nothing. Boring bi-weekly training sessions, clearly little enthusiasm and genuine interest from the managers. No opportunity to move up the career ladder, if your manager loves you then maybe you have a slim chance. Not much work/life balance. High emphasis on relating EVERYTHING to heritage Burberry, with little true reasoning. You need to make up stories for products to sound elevated and worth the silly price tag- sell the story you make money. You need to convince yourself that everything Burberry looks AMAZING and is INCREDIBLE and OH-MY-I-CANT-LIVE-WITHOUT-IT!

Explore other reviews about Burberry

5.0
Jan 7, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

It was, for me, more pleasant.

Cons

It was a temporary position.

1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, good office, good work hours

Cons

Micromanagement, bad onboarding, not acommodating to employee's needs. Manager did not know how to properly onboard their employees, micromanaged every aspect of job and complained and did not set proper expectations.

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