Pros
-Surrounded by bright colleagues -A beautiful building to work in -A great place to socialize and network -Trendy things are usually going on
Cons
-Low pay -All calls are recorded, timed and graded. You are a number. -Terrible micro-management: If you are one minute late, get ready to be reprimanded in an email... -Do as I say not as I do mentality amongst "Team Leaders" -Being constantly slammed with phone calls and low on coverage while coworkers(those favored by management) are working on "important projects" given to them by management. "Important projects = an hour in the conference room to BS and gossip... -Word on the floor is that if the manager in charge of GCUS doesn't like you then you are more or less blacklisted from ever moving on our out of the department