Flexible working and great colleagues, but reactive management - Specialist Customer Care Barclays Employee Review

4.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good flexible working, supportive environment and great colleagues.

Cons

Management can tend to be reactive rather than proactive. Company seems intent on trying to run itself like a fintech rather than like a bank.

Explore other reviews about Barclays

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with diversified business. Great benefits

Cons

Hard to get promoted but patience pays off.

1
5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

nice wlb, nice team, big name

Cons

ai tools somehow out of date

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