Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (96) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 755 reviews)); "Culture was great and very friendly" ((in 429 reviews)); "Good work/life balance depending on team" ((in 418 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 337 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 282 reviews))

What are the cons of working at Discover according to real employee reviews?

"Low salary and difficult to get promotion" ((in 98 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 60 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 49 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 38 reviews)); "Senior Management are arrogant and beaureacratic." ((in 26 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,175 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,175 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanza industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

5.0

Sep 7, 2011

Rewarding and Refreshing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Discover is a growing company, but still holds onto the small business culture. It is really nice to be able to function within your business unit while still making a relatively significant impact on the company's direction.

Cons

As in all corporate jobs, employees are given ample time to complete their required tasks. With no hard deadlines, meetings and presentations are frequently postponed or rescheduled.

3.0

Aug 25, 2011

It is a nice company to work for but it gets incredibly boring after a year.

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

THey have a flexible schedule and the commision is pretty good,but you have to work really hard for it.They allowed me to move up pretty quickly.

Cons

Your on the phone all day talking about the same 3 products so it get kinda boring.once you get stuck at one position you begin to hate your job..

4.0

Jul 4, 2011

It was a good starting job for a sales/customer service future

Customer service representative/marketing representative

Recommend

CEO approval

Business Outlook

Pros

Training classes were great. Learned a lot about sales/custoemr service. Having Discover Card on my resume looks great..employers like that. Great company events/time off the phone with food and fun. I am greatful Discover Card taught me so much...I even earned Rio Salado college credits with their courses.

Cons

Dialer...constant calls both inbound/outbound. You are eiher really good on the phone or you are really bad. There is not a happy medium with this job. It is not easy but sales jobs in the credit card business are not usually easy.

Viewing 5107 - 5109 of 5,175 Reviews

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