Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 747 reviews)); "Great culture and values!" ((in 434 reviews)); "Good work/life balance depending on team" ((in 415 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 324 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 278 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 204 reviews)); "Low salary and difficult to get promotion" ((in 93 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 61 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 44 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 41 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

Discover reviews

4.0

68% would recommend to a friend

(5,185 total reviews)

Michael Shepherd

64% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,185 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Discover has an employee rating of 4.0 out of 5 stars, based on 5,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanza industry (3.7 stars).

Reviews by job title

5K reviews

2.0

May 26, 2015

Call Center

Fraud representative

Recommend

CEO approval

Business Outlook

Pros

Decent benefits and that's about it.

Cons

Compensation is horrible, stressful work environment with always having to meet stricter call times, no path for advancement, management is not very helpful, schedule usually sucks, shortest break of any job I have every had.

5.0

May 26, 2015

Project Manager

Project manager

Recommend

CEO approval

Business Outlook

Pros

Great company to work for! Promotional opportunities is good. Great benefits.

Cons

Department I worked in didn't have flexibility to work from home

3.0

May 23, 2015

Customer Service, Discover "It"

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Advancement opportunities are EVERYWHERE. Discover really does value the experience that's gained from being on the job. The Benefits are ok. Oh, and the pay sucks, I started at 11.50/hr. American Express, just down the street starts at 16.00 /hr. for the same job.

Cons

The metrics that are used to measure performance, "iShine," is the most ridiculous means for measuring how well you are doing. As a CSR you probably take around 3000 calls a month and 5 random calls are chosen and scored - this is what raises are based on, not to mention if you do not meet a certain score you will eventually be fired. It was the most stressful part of the job for a lot of us.

Viewing 4801 - 4803 of 5,185 Reviews

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