Deliveroo reviews

3.4

53% would recommend to a friend

(1,768 total reviews)
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Miki Kuusi

60% approve of CEO

42% positive business outlook

Deliveroo has an employee rating of 3.4 out of 5 stars, based on 1,768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Deliveroo employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

2K reviews
3.0
May 21, 2025
Recommend
CEO approval
Business Outlook

Pros

- L4 salary of £59k base + up to 5%-15% performance bonus yearly. - free breakfast buffet daily 08:15-09:15 (there's hot & cold food) - £12 food allowance every second Friday of the month - free Deliveroo Plus Gold - free private healthcare (it can be upgraded for £20-30 per month) - 99p Buzz Gym membership. Small room with gym equipment in the office. - massive rooftop garden with free access for you and your friends/family - office is right next to Cannon street tube. There's also Bank, Monument and London bridge within walking distance. - Macbook laptops (unless in finance, then windows laptop)

Cons

- Never talk during internal/external meetings unless you're addressed directly. You can ask questions, otherwise you'll be redundant because you'll annoy the management - My first line manager was very poor with onboarding - no structure yet he was checking when was the last time I opened a link.. little did he know I simply made copies of everything and made my own tracking doc file to be more organized. Second line manager was light years better tho. - Unclear expectations from day 1 - different managers demanded different things and there was no alignement, however it'll be your fault if you don't get it right - no way of keeping track of their requests/work - 0 framework, no follow ups with emails, which means it's hard to prove a manager asked you to conduct specific tasks. - expected to work autonomously in your first month whilst also being told to take it easy, run your work via your line manager first, engage with stakeholders. - I was told by a skip level manager that my email sent wasn't good enough even though it was signed off by my line manager who said it's exactly what's needed. I was wildly confused - NEVER try and act casual with senior managers. They might seem friendly yet they're EXTREMELY sensitive and will get pissed off. You'll be redundant. - NO innovation/trying to improve processes - you'll work heavily with Power Point. Make sure you COPY-PASTE what's give to you as it's pre-approved otherwise the managers will be pissed off if it's different. You'll be redundant. Hope it helps :)

2.0
May 16, 2025
Recommend
CEO approval
Business Outlook

Pros

- Nice Office - Decent pay - Good on CV

Cons

- Management is incompetent - Lack of actual vision & strategy - Overall culture is toxic - Not product led at all - HR is biased and unsupportive (in particular HRBPs) - Death by documents

Viewing 241 - 243 of 1,768 Reviews

Glassdoor has 4,127 Deliveroo reviews submitted anonymously by Deliveroo employees. Read employee reviews and ratings on Glassdoor to decide if Deliveroo is right for you.