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      Conduent

      Engaged Employer

      Conduent reviews

      3.0

      43% would recommend to a friend

      (10,224 total reviews)
      avatar

      Harsha V. Agadi

      38% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Conduent has an employee rating of 3.0 out of 5 stars, based on 10,224 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the IT (Information Technology) industry (3.9 stars).

      Reviews by job title

      10K reviews
      5.0
      Jul 21, 2017

      Conduent customer care

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible schedule, variety of people, and great benefits

      Cons

      challenging customers, demanding workload

      1.0
      Jul 21, 2017

      the worst when it comes to treating you like a human

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      very good training system and teacher

      Cons

      I had medical emergency and missed 2 days. not only was I fired, but they docked my pay 1.50 per hr retroactively. after I agreed to delay half of training to help them meet their quotas. I was respectful, followed all their ridiculous dress codes, phone rules, was not asleep in class, did not leave class for extra breaks, was punctual. Then I get seriously ill and I call in, offer to take certification test as I have excellent test score average, but they terminate me. no wonder morale is so bad.

      2.0
      Jul 21, 2017

      Customer Care Representative

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with the client customers is rewarding for both the customer and representative

      Cons

      Management focus is on measuring call volume and surveys. Surveys is not a go representation of Customer satisfaction is not the focus of workforse management.

      Viewing 9808 - 9810 of 10,224 Reviews
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      ReviewsConduent reviews

      Glassdoor has 11,533 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.