Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1153) , Customer Service Representative (CSR) (278) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (118) , Analyst (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Great for getting work from home experience great benefits ." ((in 642 reviews)); "The pay was good and the trainer was the best." ((in 496 reviews)); "Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 444 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 357 reviews)); "Good work environment and people" ((in 164 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 638 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 401 reviews)); "No benefits.Everything is dropping after the split of xerox" ((in 284 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 230 reviews)); "Managers do what they want and hire who they want." ((in 194 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

Conduent reviews

3.0

43% would recommend to a friend

(10,221 total reviews)

Harsha V. Agadi

38% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,221 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

10K reviews

3.0

Aug 11, 2025

An okay company to work for

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The pay was pretty decent and management was understanding of issues and worked with you.

Cons

The customers were the hardest part of the job.

1.0

Aug 11, 2025

No Growth Opportunities, Frequent Downsizing

Senior client services manager

Recommend

CEO approval

Business Outlook

Pros

Some talented individual contributors who are dedicated to their work. Certain teams foster a collaborative and supportive environment Flexible work arrangements in some departments Exposure to multiple aspects of the business due to frequent restructuring

Cons

Frequent, quiet layoffs disguised as “reorgs” Raises and promotions promised but never delivered Leadership lacks management competence Low morale and constant uncertainty Retaliation risk if you question decisions Limited career growth opportunities

2.0

Aug 10, 2025

Good People, questionable management

Sql-dba

Recommend

CEO approval

Business Outlook

Pros

Most co-workers are friendly and helpful

Cons

Management, like at most companies, is trying to "do more with less". This involves making little effort to retain experienced, high salary staff members, and hiring fresh faces that have limited experience and ability.

Viewing 385 - 387 of 10,221 Reviews

Jobs at Conduent

Remote Healthcare Call Center Representative

Remote Healthcare Customer Service Representative

Software Testing Engineer

Remote Benefits Call Center Representative

Technical Helpdesk Analyst

Conduent

Conduent reviews

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Reviews by job title

An okay company to work for

No Growth Opportunities, Frequent Downsizing

Good People, questionable management

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