Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 5.0 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

What are the top reviewed jobs at Capital One?

Software Engineer (1160) , Senior Software Engineer (549) , Business Analyst (443) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (328) , Product Manager (276) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (195) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2011 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1616 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1439 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1223 reviews)); "The salary was good and decent." ((in 361 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 746 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 572 reviews)); "the performance management is terrible; there is a forced curve which fosters a cut" ((in 540 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 275 reviews)); "Frequent Layoff and Reorganization." ((in 206 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

Capital One reviews

4.7

Be the first to recommend this company

(13,200 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Capital One has an employee rating of 4.7 out of 5 stars, based on 13,200 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 26% above average for employers within the Finanza industry (3.7 stars).

Reviews by job title

13K reviews

4.0

Apr 17, 2026

Good pay and diversity, but tough transfer policy

Brand ambassador

Recommend

CEO approval

Business Outlook

Pros

Pay was good, diversity, paid holidays and they train you for the position.

Cons

If you want to move to another state might as well start seeking another job, they make it hard to transfer within .

1.0

Apr 16, 2026

Leadership egos and low pay hinder team success

Senior quant associate

Recommend

CEO approval

Business Outlook

Pros

The company is okay, but this team is horrible

Cons

1. A bunch of big-ego people in the leadership 2. Slow promotion and low raise 3. Below market pay 4. Horrible stack ranking system that pip 8-15% of employees per year/ half year

3.0

Apr 16, 2026

Gain good experience but termination can be inevitable

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Get to use fairly cutting edge technologies, especially lately with the heavy adoption of AI tools. Generally good culture where associates are collaborative and willing to assist each other.

Cons

Performance management calibrations where employees are compared to each other and ~10% are put on Performance Improvement Plans each year, and usually let go regardless of how they perform at that point. This is becoming a bigger issue as promotions have largely stalled, and this process becomes increasingly competitive.

Viewing 268 - 270 of 13,200 Reviews

Jobs at Capital One

Work from Home - Fraud Intake Coordinator - Fraud & Disputes Operations Inbound

Chicago, IL

View job

Chief of Staff, Customer Management Project Manager - Business Cards & Payments (Remote Eligible)

Richmond, VA

View job

Work From Home - Senior Complaints Coordinator (CRT - Customer Resolution Team)

Richmond, VA

View job

Manager, Cyber Threat Researcher, Cyber Intelligence (Remote Eligible)

McLean, VA

View job

Café Ambassador- Downtown Detroit

Detroit, MI

View job

Capital One

Capital One reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good pay and diversity, but tough transfer policy

Leadership egos and low pay hinder team success

Gain good experience but termination can be inevitable

Jobs at Capital One

Capital One reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Capital One

Capital One reviews FAQs