Capital One reviews

4.7

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(13,200 total reviews)
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Richard D. Fairbank

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Capital One has an employee rating of 4.7 out of 5 stars, based on 13,200 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 26% above average for employers within the Finanza industry (3.7 stars).

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13K reviews
1.0
Apr 30, 2018

STAY AWAY !!

Recommend
CEO approval
Business Outlook

Pros

Salary and perks only if that is all you want.

Cons

Politics galore......stay away from this place unless you are a minority IT guy......:) Short-sighted policies, and leadership.

1.0
Mar 13, 2018

Highly Political and Agressive Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits were quite good (401k, vacation, low insurance premiums, etc).

Cons

I was with the company for several years, so I definitely had a good sense of the culture, processes, etc. So many people there have aggressive, competitive attitudes, that teamwork really lacked. Arguing and ego battles were fairly common, and everything always felt tense. Because of the way the performance review process was structured, everyone was always running around trying to boss everyone else around. If people had questions about the way you approached things, instead of talking to you, they just escalated to your management. Likewise, you were criticized for the smallest things during performance reviews. In order to survive, you should be comfortable with negotiating difficult situations nearly all the time with high levels of energy.

2.0
Feb 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits - 7.5% contribution to 401k to your 6%. $1,000 company contribution to your flex spending account for dependent care or health care. Reasonable rates for medical. If it weren't for the strong pay and benefits, I wouldn't have stuck around even a year.

Cons

Horrible business processes and systems. Constant reorganization and restructuring. No one is willing to step up and make a decision on anything - it's impossible to get things done. Horrible bonus determination methods - lots of favoritism, and lots of times performance ratings are assigned by someone with almost no knowledge of whom they're rating.

Viewing 232 - 234 of 13,200 Reviews

Glassdoor has 21,326 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.