Capital One reviews

4.7

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(13,153 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

Capital One has an employee rating of 4.7 out of 5 stars, based on 13,153 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 26% above average for employers within the Finanza industry (3.7 stars).

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13K reviews
4.0
Jan 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Capital One Auto Finance has good people and excellent pay. Individuals in general have good intent with not a lot of the politicking. Work Life balance is reasonable. New building is excellent.

Cons

Lack of promotion opportunities. Inconsistent quality of management.

4.0
Oct 2, 2008
Recommend
CEO approval
Business Outlook

Pros

Though recently trimmed back, it still offers a relatively competitive benefits package, including healthcare, dental, child-care reimbursement, and even adoption assistance. It is also one of the few financial corporations that is staying strong in the current climate, providing job security and plenty of room for gowth within the company. THus, I would highly recommend getting in on the stock plan, which is available to even part-time associates, along with many of the other benefits. Company values actually feel genuine and are followed, breeding a loyalty among employees, which is important for stability. Generally there is a strong team work feel at the branch and even district level, which helps morale. And starbucks coffee...

Cons

There is sometimes a problem with information trickeling down from the top and frustrating lack of uniformity regarding operations. Lack of full-time opportunities in the banking sector contributes to a brain drain as the most talented seek to make a living elsewhere. There is the usual struggle between sales and operations as the company tries to grow, sometimes creating conflict as number-driven sales people try to push through things that are in violation of policy and even law. There is also the professional conflict that arises when the sales side is unofficialy regarded as being above the operations side. In some markets the perfect balance has not been achieved.

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Glassdoor has 21,265 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.