Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 5.0 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

What are the top reviewed jobs at Capital One?

Software Engineer (1157) , Senior Software Engineer (547) , Business Analyst (442) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (328) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2011 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1627 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1395 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1259 reviews)); "The salary was good and decent." ((in 369 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 757 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 566 reviews)); "Each performance management cycle is brutal and causes everyone stress." ((in 544 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 273 reviews)); "Frequent layoffs and outsourcing" ((in 206 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

4.7

Be the first to recommend this company

(13,179 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

5.0

Work/Life balance

5.0

Senior management

5.0

Compensation and benefits

5.0

Career opportunities

Capital One has an employee rating of 4.7 out of 5 stars, based on 13,179 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 26% above average for employers within the Finanza industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

1.0

Sep 20, 2009

A bunch of talented people don't make a great company

Business director

Recommend

CEO approval

Business Outlook

Pros

Smart people. Good work life balance. Flexibility in terms of working

Cons

The company has the worst people managers. Progression purely based on analytical skills. Very Very Political, what differentiates performers from non performers is not performance ... but the ability to suck up... very unfair promotion / and hirring policies... Not open to feedback... feedback is looked down upon. The only skill the company has is analytical skills... no creativity... no innovation...

4.0

Sep 18, 2009

Great at time, horrible at others

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Great opportunity to make an impact, they give you a lot of responsibility and it's really sink or swim. For the right persion this is great.

Cons

Not fair in terms of career progression. Double standards and politicals play too large a role. It can be too competitive at times as well.

3.0

Aug 28, 2009

Consultant culture

Contracts manager

Recommend

CEO approval

Business Outlook

Pros

Very smart people, by and large. Nice working environment. Tries to allow flexibility for life/work, not necessarily full balance. Compensation pretty generous, especially for Richmond market.

Cons

The company is a creation of consultants and it shows in the culture. Process rules all. And there is a great emphasis of presenting power point decks, rather than using complete sentences. Direct managers can make or break your career progression and they can be a mixed lot. They use the Jack Welch-inspired forced curve for employee evaluation.

Viewing 13039 - 13041 of 13,179 Reviews

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