Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 5.0 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

What are the top reviewed jobs at Capital One?

Software Engineer (1160) , Senior Software Engineer (550) , Business Analyst (443) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (329) , Product Manager (276) , Associate Software Engineer (263) , Manager (257) , Senior Manager (247) , Director (219) , Project Manager (203) , Senior Associate (196) , Senior Data Analyst (191) , Business Manager (187)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 1985 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1662 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1430 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1248 reviews)); "The salary was good and decent." ((in 361 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 754 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 571 reviews)); "Each performance management cycle is brutal and causes everyone stress." ((in 544 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 276 reviews)); "Frequent Layoff and Reorganization." ((in 204 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

Capital One reviews

4.7

Be the first to recommend this company

(13,211 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

Company ratings over time

Ratings trend for the last 6 months (13,211 reviews)

Ratings by demographic groups

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Capital One has an employee rating of 4.7 out of 5 stars, based on 13,211 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 26% above average for employers within the Finanza industry (3.7 stars).

Reviews by job title

13K reviews

3.0

Aug 4, 2011

Very informative and real roller coaster

Senior associate

Recommend

CEO approval

Business Outlook

Pros

Extrmely flexible work arrangements, work from home, vacation days, etc...Additionally really smart individuals. I can truly say tha tthey have some of the most talented peopled working for them .

Cons

limited promotional opportunities due to a large number of long-timers; sense of tenure when it comes to performance managment wherein those with longer tenure and steady performance have a tendency to rate better at end of year

3.0

Jul 30, 2011

Interesting place to work with talented people, but you'd better like working really close to them.

Project manager

Recommend

CEO approval

Business Outlook

Pros

Interesting project work. Very smart, talented coworkers. Ability to do new things. It doesn't get stale and you are always challenged. Everybody gets a laptop and Blackberry, and the technology tools available are fairly good. There is some flexibility to work remotely, but there are few, if any, professional positions that are advertised as being remote jobs.

Cons

Very heavy on standard, procedures, and process. It's a bank, after all, and heavily regulated. The work environment is "mobile." That means it's so crowded it's like working in an ant hill. Every time they "restack" the work spaces, you end up with less room. Agile work team spaces are like being in pre-school. Everybody sits around a table elbow to elbow and I got two colds and two sinus infections in the first four months with my team. They are leasing new buildings and creating more space, but oh boy is it crowded.

5.0

Jul 21, 2011

Awesome place to work

Customer care associate

Recommend

CEO approval

Business Outlook

Pros

It's a very good place to work. It is very business oriented but still manages to be a playful and enjoyable place to work. Good people, good pay, and good benefits.

Cons

Work can get tedious from time to time but that's almost all jobs. Just general office issues nothing specific to COAF.

Viewing 12979 - 12981 of 13,211 Reviews

Jobs at Capital One

Work from Home - Fraud Intake Coordinator - Fraud & Disputes Operations Inbound

Chicago, IL

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Work from Home - Customer Service Coordinator - Digital Operations

Richmond, VA

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Chief of Staff, Customer Management Project Manager - Business Cards & Payments (Remote Eligible)

Richmond, VA

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Manager, Cyber Threat Researcher, Cyber Intelligence (Remote Eligible)

McLean, VA

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Café Ambassador- Downtown Detroit

Detroit, MI

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Capital One

Capital One reviews

Company ratings over time

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Reviews by job title

Very informative and real roller coaster

Interesting place to work with talented people, but you'd better like working really close to them.

Awesome place to work

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