Capital One reviews

4.7

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(13,235 total reviews)
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Richard D. Fairbank

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Capital One has an employee rating of 4.7 out of 5 stars, based on 13,235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 26% above average for employers within the Finanza industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Jul 16, 2019
Recommend
CEO approval
Business Outlook

Pros

The designers I worked with were top notch and the projects were challenging and meaningful in my first few years. I will forever have amazing friends and connections from Capital One. The offices are nice. Your experience will all depend on who your manager is. I had amazing managers that supported me and my career in my first couple years (but also had horrible, toxic managers that had no clue how to manage people later on.)

Cons

So much turnover and change in the 4 years I worked there. My earlier years there were amazing but things went down the tubes in the last couple years with constant org changes and leadership changes. Current leadership lacks vision and bullies people. Several issues with gender and racial bias happening from the top. Promotions are based on favoritism. Lack of clear career growth and support. Underpays compared to bay area standards. Design is going through some real issues right now, It's really sad because the people and the work were so good, but the current environment is unbearable.

1.0
May 18, 2019

Avoid this place if you want to keep your sanity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, clean office and work environment, modern look building

Cons

An extremely toxic work environment. Management are unhappy but still put a smile and pretend this organization is the best place to work. Management are incompetent, yet they have expectations for deliverables and expect you to outerperform so they can suck dry the life out of you. The more you show you are smart, the more work you have to do to continue proving yourself to others... even a that stage and you won't even get a promotion because there are zero advancement opportunities. This place is not what it portrays itself to be, leaders back each others up and they always start with initiatives that never finishes or sustainable. Head office does not care about the call centres and people in Toronto believe that they understand operations and always do things in their best interest.

4.0
Mar 3, 2019

77 W. Wacker

Recommend
CEO approval
Business Outlook

Pros

Decent wages, Awesome benefits love the culture and flexible work from home days depending on your manager. Our office is big time foodies always something to grub on

Cons

This place constantly change Leadership in the last year 5 Executives left. It's always constant change with no direction. They are reactive company. Minimum training depending on your manager you probably want get any direction more figure it out. The calibration performance process is unfair you might end up with no raise at end of year. Not all managers will provide feedback. This office has limited resources on-site you may have to scramble and find your way.

Viewing 427 - 429 of 13,235 Reviews

Glassdoor has 21,368 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.