Capital One reviews

4.7

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(13,234 total reviews)
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Richard D. Fairbank

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Capital One has an employee rating of 4.7 out of 5 stars, based on 13,234 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 26% above average for employers within the Finanza industry (3.7 stars).

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13K reviews
1.0
Aug 9, 2021

Be very cautious

Recommend
CEO approval
Business Outlook

Pros

Great benefits and sometimes great people. PTO is not bad either. Pay was ok it starts off at fifteen thirty five per hour, I believe.

Cons

They always roll out new products that are incomplete causing tons of issues with customers. They take away products without proper replacements. Multiple managers have been fired for very bad things from Sexual Harassment to fraud and money laundering. Company expects perfection from employees but employees aren't given the right tools. The HR department is a confused mess. It may take them multiple years to fully train you but they will still hold you accountable or they will put very little effort into training you but will expect perfection. Higher ups constantly changing rules without worrying about the impact on employees. They will hold you to accomplish ridiculous goals without incentives. Very little opportunity to move up. You either have to stay on at the same position for years and hope a position opens up or move to another department. Work environment is very much about who you know, so get ready to kiss some A for a promotion.

4.0
Jun 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Great respect for work/life balance. Managers, at least seem, to care about the happiness of their reports and definitely want to try and make sure you're doing work that you enjoy. Company implemented "Invest in Yourself Days" where we were allowed to essentially do whatever in order to focus on ourselves. Some people literally used the day to meditate or have a good work out. Others used it to learn something new that they wouldn't usually get to use in their typical day-to-day. Definitely a place where you can come and retire. Competitive pay and job security as long as you do your job of course. Extremely smart people work here and you can learn a lot from the people around you.

Cons

Like any corporate company, the politics game is heavy here. If you want a promotion you have to practice "influence" instead of just showing strong competency and results. The loudest and most vocal person is generally the one driving the discussion which I think leads to other team members from not wanting to participate or even caring to.

3.0
Apr 3, 2021

Capital One Canada is a sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great culture and good work life balance - Good tech stack

Cons

- Compensation (salary, bonus, annual raise) is way below market for software engineering - Lots of lip service and "swag" but they don't put the money where their mouth is - If you're a software engineer, you will spend a big chunk of your time dealing with vulnerabilities remediation, adopting/onboarding to enterprise in-house tools/monitoring, and much less time engineering actual products - Title inflation, recent grad one year out of school can be promoted to "Senior" Software Engineer. This is an insult to actual senior engineers. - Terrible performance management process - Promotion process is muddy and the goal post shifts every year - Canada business has been on a downhill trend for years (lost two partnerships, lack of competitive branded products, can't retain customers that graduate from the secured cards) - Company townhalls turned into personal story time from senior leadership and less about the business.

Viewing 415 - 417 of 13,234 Reviews

Glassdoor has 21,366 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.