Capital One reviews

4.7

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(13,234 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

Capital One has an employee rating of 4.7 out of 5 stars, based on 13,234 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 26% above average for employers within the Finanza industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Aug 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Health Insurance, benefits of that sort. PTO.

Cons

They treat you terribly. HR doesn’t listen to you when you have issues with your immediate manager or give you solutions on how to move forward. They allow you to be terminated for not being able to work while profusely bleeding. Discriminate against people with mental disorders heavily, purposely don’t provide equal opportunity to those that have them. Do not listen to claims of retaliation.

1.0
May 23, 2022
Recommend
CEO approval
Business Outlook

Pros

They look at you and already decide they don't want you. Making a person take 3-4 hours of their day to not get a job offer. When you know you qualify. I don't believe capital one is about diversity for higher roles. My opinion. No Pros

Cons

Plenty of cons..a bunch of bologna and making people take hours in their day for interviews for nothing. A lot of time wasted

1.0
Apr 21, 2022
Recommend
CEO approval
Business Outlook

Pros

They had some of the best training on understanding a car dealer.

Cons

They will keep piling responsibilities on your plate without compensation saying it will help you to get promoted. If you ask to be compensated like I did. You'll be told to sit down and be grateful to even have a job. They micromanage you to death. Logging visits. Big brother is always watching. They have access to everything you do on your phones. They have created an echo chamber of yes men at mgmt level. Their RSMs have zero say so no one is fighting for the field managers. If you have any negarive feedback about new things or products you are deemed negative and a cancer even though your feedback is valid. Everything is run by an analytics team who have zero experience in the auto industry. They are an auto finance lender that wants to be a tech company who threw together an incomplete product during covid because they took too long to come up with something new by then. They have gotten away from their relationships. A few of the upper mgmt in Auto Finance are racist (and sexist) and you can tell by who got top promotions and comments they've made over the long term I was there. They held bonuses and vacation time that was due to me when I left.

Viewing 409 - 411 of 13,234 Reviews

Glassdoor has 21,366 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.