Capital One reviews

4.7

Be the first to recommend this company

(13,208 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

Capital One has an employee rating of 4.7 out of 5 stars, based on 13,208 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 26% above average for employers within the Finanza industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, Good Facilities, Decent Travel, Good culture, opportunities to network. Good work/life balance

Cons

Upward mobility is hard. They try to keep you where you at as long as they can. Promotions aren't often and increased compensation mostly comes by leaving your team. No clarity on benchmarks

4.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, friendly coworkers, always eager to help. Nice perks like corporate phones and health clinics near the largest campuses. A non-hierarchical culture with many open exchange of ideas across different levels.

Cons

The performance management process, which relies on a forced distribution and changing expectations from year to year, can be brutal. You basically spend every workday of the year worrying about how your performance may affect your rating. Capital One is now misusing parts of its performance management process, originally intended to dismiss only associates displaying gross incompetence, to instead reduce headcount en masse. This is a morale killer, not only to those associates who lose their jobs, but also the people managers who have to execute this process and the remaining associates wondering if they're next on the chopping block.

4.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Support from immediate management Compensation and benefits

Cons

Performance management and forced distribution has created a "Hunger Games" culture. We have been forced to justify putting great people in an adverse situation of not meeting expectations and losing associates that have been a tremendous asset to the organization.

Viewing 328 - 330 of 13,208 Reviews

Glassdoor has 21,336 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.