Mar 24, 2025
Capgemini Response
1yThank you for taking the time to share your thoughts about your experience with us. We’re thrilled to hear that you found excellent opportunities for learning and growth, particularly in ITSM, ServiceNow, and Agile methodologies, and that you appreciated the supportive team and leadership focused on process improvement and innovation. It’s also great to know you valued the work-life balance and exposure to global clients and diverse industries, as well as our commitment to ITIL best practices.
However, we sincerely regret to learn about your concerns regarding compensation and the pace of promotions and salary hikes. We understand that competitive compensation is essential, especially for experienced professionals, and we are actively reviewing our salary structures to ensure they align more closely with industry standards. We also recognize that bureaucratic internal processes can hinder decision-making, and we are committed to streamlining these processes to enhance efficiency. Additionally, we’re aware that timely HR support is critical, and we are working to improve responsiveness in areas like offer letters and extensions. Your feedback about flexibility in project choices and role transitions is also invaluable; we strive to provide more opportunities for employees to explore diverse career paths within the organization. Thank you for your contributions while you were with us, and we wish you all the best in your future endeavors!