Burberry reviews

3.2

50% would recommend to a friend

(2,066 total reviews)

Joshua Schulman

63% approve of CEO

35% positive business outlook

Burberry has an employee rating of 3.2 out of 5 stars, based on 2,066 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Burberry employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Oct 8, 2024

Good for your CV

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free (basic) lunch, sample sale can occasionally be good. Immediate team has a decent rapport and you will make some good friendships working here.

Cons

There is no real confidence in the creative direction at Burberry. Much segregation between teams leads to miscommunication/chinese whispers and essentially a lot of talent is wasted due to lack of opportunity to be creative. There are almost too many people working on the creative side. A lot of ideas and concepts are stripped bare by layer upon layer of sign-off before execution, meaning that a lot of concepts lack strength or conviction when finally approved. Too many cooks. Although I was personally fine, there is a lack of engagement between management (who are generally inexperienced or lack power to do anything) and junior members of staff(who need a lot of support from management). This has lead to very low team morale across the company. The denial of resolvable issues, alongside archaic attitudes and methods of communication, and just general absence in the need of leadership, can be difficult for the most junior of team members. Creative work is reserved for management or those who have been there for many many years - don't take a creative job here and expect to do anything interesting straight away. One last thing I found very challenging was the triviality of various systems (HR, Payroll, etc) being run by third party providers. Understandable if a small company outsources these types of things, but Burberry have these teams in house AND outsource them. Simple things like trying to contact IT or have a look at your payslip become long-winded processes of logging into third party apps which require authentication (on your own phone, obviously). Frustrating when you simply need to check if you've been paid correctly or want to expense something. Great for your CV but difficult to find anything truly great to say about my time here.

3.0
Oct 3, 2024

Excessive Misdirection

Recommend
CEO approval
Business Outlook

Pros

• Digital Employee Sales were fantastic • Very kind and understanding GM • Flexible with PTO/Days off • Friendly team-members and thorough PK trainings

Cons

• Dated technologies report incorrect data that bonuses and incentives are based on - makes it look like you're not doing your job despite exceeding expectations. SAP technology could use an update - hard to navigate. • Concession locations struggling to meet targets due to lack of Burberry's research prior to opening. Barely meeting 1/3 of projected sales. For example, 1 sale and 1 return in the last 2 weeks led to a team member's most recent commission check being less than $1. Rather than looking at structural issues, all blame and pressure are put on the sales teams. • Corporate shit-show. Marketing and buying teams are completely misguided and won't listen to sales teams about what clients want. We ask for dresses/formalwear, they send coats and sweatpants. We are given only 2 or 3 sizes in any given product, so clients aren't even able to try on before ordering. Concessions are given 1/4 the product and are purposely understocked to funnel clients to mainline stores, making it impossible to sell - Visual Merchandising is impossible since we are still holding product from 2 seasons back and aren't set to get new product. Daniel Lee's products aren't selling and the product looks the same for his 4th season - clear solution is to fire Lee but they won't do that.

Viewing 211 - 213 of 2,066 Reviews

Glassdoor has 2,468 Burberry reviews submitted anonymously by Burberry employees. Read employee reviews and ratings on Glassdoor to decide if Burberry is right for you.