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      Apple

      Engaged Employer

      Apple reviews

      4.1

      79% would recommend to a friend

      (43,115 total reviews)
      avatar

      Tim Cook

      86% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      Apple has an employee rating of 4.1 out of 5 stars, based on 43,115 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

      Reviews by job title

      43K reviews
      4.0
      Jun 20, 2008

      Good job, not a good career

      Mac specialist (apple store)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, excellent environment to meet new people. Not really the best salaries for a company of its size, but the access to technology is unparalleled. Working in a an active environment is rewarding, even though some customer interactions are not worth very much. Free tech support via in store staff is helpful, but it is important to be sure in your answer to customers. Luckily Apple provides excellent learning resources both on and of the floor. Every interaction with "mentor" employees at the store is well worth it as Apple definitely picks these people to train for a reason.

      Cons

      Too much time required at work, no clear path for advancement. Advancement is slow, and customrer interaction can be onerous. Even though a retail job requires a smiling face, Apple neds to provide some better training for dealing with stupid customers.

      2.0
      Jun 20, 2008

      Good part-time job for college kids who want to gain experience and credibility for a low wage

      Mac genius
      Recommend
      CEO approval
      Business Outlook

      Pros

      Apple is finally getting the respect it deserves. The company, on the whole, is a good company. Now, thanks to the move to Intel processors and being able to run Windows, everyone can (and is) using a Mac. The benefits are quite good, and they even provide benefits for domestic partners. There aren't a lot of companies in my area (the south) that do that. Decent discounts on most products. The fact that the sales staff (specialists) are not on commission is both positive and negative. It's theoretically better for the customer because they are not trying to sell the customer on an uber-powerful system that they don't need. They should be trying to match the computer to the customer's needs. No commission also means no underhanded competition among the staff. There is generally quite good camaraderie amongst the staff...we're all in pretty much the same boat, so we tend to stick together.

      Cons

      Seriously underpaid, not much room for advancement, very few full-time opportunities, lack of management support, insane secrecy/paranoia, pathetic salary (it's so bad it was worth mentioning twice!). Salary info was accidentally posted on iCommunicate a while back (taken down within an hour or so) and I was shocked to see the huge difference in salary between management and the genius staff. The specialists didn't make much above minimum wage. The lack of training is surprising as well. We have to access ASTO (Apple Sales Training Online) from home, off the clock, to get new information about products. Management does not give us time to do it at work.

      Viewing 42793 - 42795 of 43,115 Reviews
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      Glassdoor has 52,720 Apple reviews submitted anonymously by Apple employees. Read employee reviews and ratings on Glassdoor to decide if Apple is right for you.