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Amazon Web Services

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Amazon Web Services reviews

3.6

62% would recommend to a friend

(13,995 total reviews)
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Matt Garman

52% approve of CEO

62% positive business outlook

Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 13,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

14K reviews
1.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, and RSU options.

Cons

I observed recurring issues with workplace conduct and culture. I personally experienced harassment twice, both cases were reported to HR multiple times, yet the employees involved — including a former manager — kept their positions without any noticeable repercussions. That same manager also harassed multiple employees, and someone I referred from another big tech company faced similar challenges before being placed on a performance plan and eventually let go. These patterns suggest more consistent accountability and stronger support systems are needed.

4.0
Jul 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Knowledgeable coworkers, high impact & visibility, ability to work with massive amounts of resources. Internal transfers are possible.

Cons

1/3 of the time oncall, getting paged 20+ times per day for issues that are often out of your control. Insane turnover, so that people who stay >6 months are some of the most tenured. 9 of 10 people turned over on my team in about 8 months. Because of this, the ops schedule is constantly shifting and doesn’t consider planned days off, to the point where I’ve had to reschedule vacations and plane tickets because no one could swap for that week. No time for documentation, and tribal knowledge gets lost when people leave. There is also little time for mentorship, which in high stress situations leaves junior engineers feeling unsupported and even more stressed. Managers are non technical, and care more about getting results, as opposed to creating robust systems or taking time to plan and act proactively. They would rather re-architect an entire system than move slower and build a well thought out one to begin with. That said, experience depends a lot on your team. My advice is to ask about operational load, work life balance, and project work before joining.

3.0
Jun 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Stock price continues to go up, you'll learn how to operate a global service, you work with talented people. AWS generally genuinely care about the customer experience and improving things over time while also adding more and more capabilties. Culture is good in some ways, such as very clear about what it takes to perform at the next level. Huge company and you can transfer to another team as long as you're not being managed for performance.

Cons

Employee hostile in many small ways, including how the comp is confusingly structured, limited and going down. Rotating door of talent and teams. Experience is team dependent: if you have a rough ops load or a bad manager you'll have a hard time. Culture is bad in some ways such as throwing all the next level stuff out the window if you don't fit the curve of ratings. Just don't be the slowest deer and the wolves will leave you alone...for now! Internal tools are poor and you'll likely have to learn tons of non-transferrable skills.

Viewing 217 - 219 of 13,995 Reviews

Glassdoor has 16,855 Amazon Web Services reviews submitted anonymously by Amazon Web Services employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Web Services is right for you.