Does Amazon Web Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Web Services employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Amazon Web Services. This rating has been stable over the past 12 months.

How satisfied are employees working at Amazon Web Services?

62% of Amazon Web Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Web Services 3.0 out of 5 for work life balance, 3.2 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amazon Web Services?

Software Engineer (877) , Solutions Architect (501) , Software Development Engineer (SDE) (470) , Cloud Support Engineer (406) , Software Development Engineer (338) , Account Manager (297) , Program Manager (193) , Cloud Support Associate (184) , Data Center Technician (177) , Cloud Support Engineer I (160) , Software Development Engineer (SDE) II (150) , Senior Solutions Architect (140) , Cloud Support Engineer II (130) , Cloud Engineer (127) , Account Executive (117)

What are the pros of working at Amazon Web Services according to real employee reviews?

"Pay is good for an intern and there’s a lot of room for growth because it’s a huge company" ((in 1162 reviews)); "It’s fun and the people are great" ((in 750 reviews)); "Learning is good and salary too" ((in 531 reviews)); "And also it offers good benefits" ((in 487 reviews)); "Very generous with budget (if your team is performing well and the economy is great)" ((in 451 reviews))

What are the cons of working at Amazon Web Services according to real employee reviews?

"No work life balance and I don’t recommend If anyone looking for 9" ((in 905 reviews)); "Poor management can lead to unnecessary stress and even impact your standing within the company." ((in 435 reviews)); "You can get bad managers and or teams which can hinder growth and mental health." ((in 381 reviews)); "Poor leadership and will want to reach pip quota" ((in 237 reviews)); "Frequent layoffs without notice or explanation (employees encouraged to "focus on work" and not worry about layoff speculation)." ((in 231 reviews))

What are employees saying about Amazon Web Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Web Services layoffs and their outlook for job security at Amazon Web Services in 2026.

What are the top reviewed Amazon Web Services locations?

Milano , Roma , Castel San Giovanni , Catania , Passo Corese , Torre Annunziata , San Giuliano Milanese , Rovigo , San Salvo , Chieti , Torino di Sangro , Verona , Burago di Molgora

Amazon Web Services reviews

3.6

62% would recommend to a friend

(13,996 total reviews)

Matt Garman

52% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (13,996 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 13,996 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

14K reviews

1.0

Oct 25, 2022

Zero inclusion

Senior solutions architect

Recommend

CEO approval

Business Outlook

Pros

The tooling and technology stack is pretty accessible and robust.

Cons

The worst company to work for if you're not a 'cookie cutter' . They have zero respect for anyone with a slightly different racial background or disability. They preach inclusion but practice discrimination hardcore. The only thing the inclusivity training did was teach manager's how to avoid detection. HR does not care . You can have a fully substantiated claim and still get fired by your manager with no appeal. Skip Pip and find somewhere worth working for. WWPS is particularly bad about talent recognition and certain managers are shielded well in their hate bubbles.

5.0

Sep 16, 2022

Great company to work for

Technical program manager

Recommend

CEO approval

Business Outlook

Pros

It’s the earth’s best company …in my mind but Amazon say they strive to be the best! Some pros : 1. Great recruitment process 2. Fantastic and structured onboarding process 3. Excellent bar raising welcoming colleagues 4. Innovative and meaningful work 5 . You have ample opportunities to make an impact 6. Lots to learn so you will feel energised if you have a growth mentality 7. Very flexible 8. Leadership principles , tenets and mental models provide a great framework for employees to operate in. 9. I like the culture , everyone I have met is down to earth and not pretentious 10. The offices are cool and the casual dress sense is amazing . You feel at “home” in the office !!

Cons

None that I can think of.

2.0

Sep 1, 2022

Stressful job

Cloud support associate

Recommend

CEO approval

Business Outlook

Pros

My manager was nice. Lots of opportunity to learn. AWS looks good on your resume.

Cons

The work is way too stressful, and all metric based. If you have anxiety, the role will be difficult because you have to learn so much in so little time and are expected to help customers with the little training you receive. Live contacts are also hard to deal with as you have to find a solution to an issue quickly. You have to do a certain amount of case resolves per week, and also customers have the ability to rate your response. Most of the time the customer ratings are unjustified but you will get penalized for it anyway. Each team and site have different ways of training. Unfortunately, I did not get proper training in my team and my mentor was very rude. It doesn’t feel fair because my other coworkers in a different site (same team) got a more extensive training program. Also have to mention that if you quit or get fired before working a full year, you will have to pay back your prorated bonus AND relocation stipend. So that means you’d have to pay back around $20,000+ depending on how early you quit. So if you’re considering accepting the role, keep this in mind.

Viewing 205 - 207 of 13,996 Reviews

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Jobs at Amazon Web Services

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Sr. Delivery Consultant - Security, Professional Services

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AWS Solutions Architect, AWS Solutions Architect