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Amazon Web Services

Part of Amazon

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Amazon Web Services reviews

3.6

63% would recommend to a friend

(13,975 total reviews)
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Matt Garman

52% approve of CEO

62% positive business outlook

Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 13,975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

14K reviews
1.0
May 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Strong process orientation and automations that are meant to streamline onerous processes. Customer Obsession is a learning principle, and if you are too there's a lot of support in helping you support customers. Working with some people who are really good at their jobs--great to learn from them.

Cons

Uneven, toxic culture. Some teams are painfully political, if you are on one of them, or targeted by one, it can be a soul-sucking, sanity-questioning experience. Forced stack ranking of employees; depending on the mandate of your team, you have to manage out a percentage of your reports. A driver of toxic culture. Very hard to rise in this company. I saw top performers languishing, and the comp plan leans too heavily on the stock price to justify wonky salary structure.

2.0
Apr 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good pay (though the expectation is you work 18 hours a day), some teams have good managers and "walk the talk", great technology, stock's on the rise.

Cons

macho culture, women in non-traditional roles are constantly undermined and gaslighted and no one stands up for them even when it happens in group situations, asking for help to stop harassment results in retaliation: if there are witnesses, HR will refuse to speak to them, managers play favourites and manipulate sales data to skew perception of performance, culture is unhealthily US-centric, it's not uncommon for there to be 50+ person non-technical teams with few or no women, lots of sales teams have one "token" woman hired in at a junior-level to the men expected to develop leads for them, illegal practices like "secret probation" are common, "anonymous" daily surveys are not anonymous, most managers now are white males hired in from companies where the culture is completely the opposite of what AWS aspires to have, women in top leadership have recently been hired but from outside the company rather than promoted from inside and we worry they have little agency or visibility to change things for the women below them and focus instead on "getting little girls interested in STEM "

3.0
Apr 9, 2024
Recommend
CEO approval
Business Outlook

Pros

* Lots to learn * No micro managing * Meet great customers * Some Travel

Cons

* Your brand and how it compares to others creates a negative env * Side projects are worth more to the company than what you are hired to do (help customers) * The higher you go the more you are scrutinized in a smaller pool or other SA's that have no outside life.

Viewing 124 - 126 of 13,975 Reviews

Glassdoor has 16,829 Amazon Web Services reviews submitted anonymously by Amazon Web Services employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Web Services is right for you.