employer cover photo
employer logo
employer logo

Amazon Web Services

Part of Amazon

Is this your company?

Amazon Web Services reviews

3.6

62% would recommend to a friend

(13,947 total reviews)
avatar

Matt Garman

52% approve of CEO

62% positive business outlook

Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 13,947 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

14K reviews
2.0
Dec 19, 2023
Recommend
CEO approval
Business Outlook

Pros

- Mega-Backdoor Roth IRA (you can save a lot on taxes using this) - You get to see how such a big and critical service as AWS operates. There is a lot to learn on the good procedures and protocols that are in place here, that keep AWS working like a clock, prevent bad decision makings (mostly) and make the system anti-fragile. Procedures such as CorrectionOfError (CoE), Operational Readiness Reviews, API Bar Raisers, Working backwards from a hypothetical press release, ... - The UI design system (CloudScape) is marvelous. UI work is so much smoother than other companies because of it. - Culture encourages engineers to challenge managers and seniors on their technical decisions. No shame in calling out your manager or disputing a design document. - Culture of writing a lot of documents especially design docs and consulting the whole team before acting.

Cons

- Culture of bad work/life balance, even in the Boston office. It's not limited to Seattle HQ. - Your work even as senior software engineer is mostly donkey work. It's like fixing 1000 bugs. It serves no purpose for your career development. Most tooling is internal Amazon-specific so no transferable skills there either. - Perks are terrible compared to other FAANG (401k match only 4%, only 6 holidays per year, no gym expense, ...)

2.0
Oct 17, 2023

Churn can be brutal

Recommend
CEO approval
Business Outlook

Pros

Lots of tech exposure and highly accomplished people

Cons

The people churn is catching up with them. No long term execution plans, most leaders are new and The policy of not allowing people to apply for roles higher than their current level is ridiculous and contributes to the churn. When combined with the difficulty of getting promoted when your manager may leave or you get reorged every six months, working here should be looked at carefully.

1.0
Aug 30, 2023
Recommend
CEO approval
Business Outlook

Pros

-Once you have AWS on your resume it will open some doors for you. -It is a very thorough onboarding process, but is also a bit like joining a cult with the emphasis placed on Jeff Besos being a genius and the "leadership principles" -You will meet some very smart people. The solutions engineers are great and want to help you succeed.

Cons

- You are treated as just a number and layoffs are frequent and rampant and they do not look at performance AT ALL. A team member was laid off for performance at 200+ % of goal while a team member at under 70% was kept. - This is a place where they ONLY way to get ahead is nepotism. Good work is not rewarded. You have to play the game with leadership and only get opportunities if you network internally - more than you do with your clients or partners. This may not sound that bad from the outside, but it's a toxic culture unlike any I've ever seen. - Their "customer first" leadership principle is a sham - it's ALWAYS AWS first. - The promotion process is absolutely awful, so you better negotiate well before getting in. You have to write a 9-page document tying back your accomplishments with data to a different leadership principle and have senior people at different levels write on your behalf (aka you write it for them like recommendation letters when applying to colleges). Then it goes before a committee and is reviewed by people who may very well not know you at all. And you will only get a promotion when you have proven that you have been performing the work at the level above you for over a year. It's just another way that AWS saves money by exploiting employees.

Viewing 70 - 72 of 13,947 Reviews

Glassdoor has 16,798 Amazon Web Services reviews submitted anonymously by Amazon Web Services employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Web Services is right for you.