Does AllianceOne pay their employees well?

According to anonymously submitted Glassdoor reviews, AllianceOne employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at AllianceOne. This rating has improved by 36% over the last 12 months.

How satisfied are employees working at AllianceOne?

61% of AllianceOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AllianceOne 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AllianceOne?

Customer Service Representative (24) , Customer Service Representative (CSR) (10) , Collections Agent (9) , Debt Collector (8) , Supervisor (8) , Customer Relationship Manager (6) , Call Center Agent (5) , Collections Representative (5) , Customer Service Agent (5) , Agent (4) , Collections Specialist (4) , Quality Assurance (4) , Collection Agent (3) , Collector (3) , Image Review Clerk (3)

What are the pros of working at AllianceOne according to real employee reviews?

"Good pay, great benefits, work from home" ((in 11 reviews)); "Most of the people hired are good people and good to work with." ((in 10 reviews)); "Flexible hours thats about it" ((in 7 reviews)); "Good benefits and no weekends" ((in 6 reviews)); "supervisors give good direction but feel powerless to promote change due to "the way it is"" ((in 6 reviews))

What are the cons of working at AllianceOne according to real employee reviews?

"Poor management and they are only worried about them." ((in 17 reviews)); "Supervisors manage you, lack of communication, shows favoritism" ((in 4 reviews)); "No job security and anytime can fire you" ((in 2 reviews))

What are employees saying about AllianceOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AllianceOne layoffs and their outlook for job security at AllianceOne in 2026.

AllianceOne reviews

3.4

61% would recommend to a friend

(199 total reviews)

Tim Casey

61% approve of CEO

43% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

AllianceOne has an employee rating of 3.4 out of 5 stars, based on 199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AllianceOne employee rating is in line with the average (within 1 standard deviation) for employers within the Management e consulenza industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

199 reviews

2.0

Oct 17, 2012

Good for those just starting and want some training

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Overall, nice environment to work in and the people are nice. The base pay is decent and they do try to make it fun. If you are starting out in this field, they have good training for those who have never done this before.

Cons

They treat everyone as though they are just starting out no matter your experience. Supervisors are chosen based on their willingness to follow, kiss-up and tow the line. Innovation is discouraged. Technology not good. Management picks favorites rather than choosing based on objective measures of competence. Actually they don't have many objective measurements at all. If you get a job here, join the football pool you'll do better.

AllianceOne Response

7mo

We're committed to improving and are sorry to hear about your experience. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can address your concerns.

2.0

Sep 29, 2012

Save your time and apply someplace else

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I enjoyed working with my co-workers

Cons

Ever since Teleperformance took over the company has gone downhill. Consistently changing managers on their employees. You start to build a relationship with your manager and they appoint another person from a different office as manager.

AllianceOne Response

7mo

We're committed to learning from all feedback and are sorry to hear about your experience. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can improve.

3.0

May 2, 2012

I'm a new employee, decent so far, good training program.

Collections agent

Recommend

CEO approval

Business Outlook

Pros

potential for good money if you don't mind plowing through phone calls you have to dial and shaking down people to pay their debts.

Cons

Hounding deadbeats to pay their debts making high volume calls and contacts each day and noise from others in their cubes.

AllianceOne Response

7mo

Thank you for your balanced feedback. We're glad to hear that there are aspects of your experience you appreciate. Please feel free to contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can make your experience even better.

Viewing 193 - 195 of 199 Reviews

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Jobs at AllianceOne

Spanish Bilingual Customer Service Agent

First Party Collections

Customer Service Experts

1st Party Mortgage Collections Agent

AllianceOne

AllianceOne reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good for those just starting and want some training

Save your time and apply someplace else

I'm a new employee, decent so far, good training program.

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