Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has been stable over the past 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (241) , Customer Service Representative (184) , Senior Software Engineer (161) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 265 reviews)); "People are great in general" ((in 186 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 153 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 91 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 65 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "No career path to speak of" ((in 19 reviews)); "Not easy for a career development, most of good position is in BKK Thailand, not many from KL, Msia" ((in 16 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

76% would recommend to a friend

(2,915 total reviews)

Omri Morgenshtern

75% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,915 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

3K reviews

5.0

May 18, 2020

Warm and friendly, the happiest job I ever had

Customer experience representative

Recommend

CEO approval

Business Outlook

Pros

Everyone is warm, friendly, and supportive towards me. I'm not much of a talker, but they still supported me. They treat their customer service officers humanely as well, which I really appreciate.

Cons

You need to learn and move very fast. It can be overwhelming sometimes.

5.0

May 17, 2020

A Good Place to Build Your Career

Team manager

Recommend

CEO approval

Business Outlook

Pros

This company has a very clear career building plan, with multiple choices of opportunity for you to explore, starting from Customer Representative position. Staffs are being well taken care of, and acknowledged for their talent and success.

Cons

Lack of communication between different department can still be fixed.

4.0

May 17, 2020

Good colleague, no career development

Specialist

Recommend

CEO approval

Business Outlook

Pros

Good working environment, colleague and culture

Cons

Lack of career development program.

Viewing 2698 - 2700 of 2,915 Reviews

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Jobs at Agoda

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Principal HR Business Partner (New York City)

Stati Uniti d'America

Accounting Manager (Contract, Rocket Travel by Agoda)

Agoda

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Warm and friendly, the happiest job I ever had

A Good Place to Build Your Career

Good colleague, no career development

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