Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (241) , Customer Service Representative (184) , Senior Software Engineer (161) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 265 reviews)); "People are great in general" ((in 186 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 153 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 91 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 65 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "No career path to speak of" ((in 19 reviews)); "Not easy for a career development, most of good position is in BKK Thailand, not many from KL, Msia" ((in 16 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

76% would recommend to a friend

(2,915 total reviews)

Omri Morgenshtern

75% approve of CEO

67% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,915 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

May 20, 2020

Exciting team, great environment

Accommodation services specialist

Recommend

CEO approval

Business Outlook

Pros

Great team, open for any opinions and ideas

Cons

Unreliable systems, a lot of complicated and unnecessary process when it comes to internal escalations

5.0

May 19, 2020

Amazing environment

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

In Agoda, you'll get the experience to work with diverse multi-cultural people and great working environment and interesting salary package and staff benefit.

Cons

High pressure and high paced working environment.

5.0

May 19, 2020

Good company

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Takes care of staff very well

Cons

Business down due to covid 19

Viewing 2692 - 2694 of 2,915 Reviews

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Jobs at Agoda

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Principal HR Business Partner (New York City)

Accounting Manager (Contract, Rocket Travel by Agoda)

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Agoda

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