Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (241) , Customer Service Representative (184) , Senior Software Engineer (161) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 265 reviews)); "People are great in general" ((in 186 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 153 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 91 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 65 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "No career path to speak of" ((in 19 reviews)); "Not easy for a career development, most of good position is in BKK Thailand, not many from KL, Msia" ((in 16 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

76% would recommend to a friend

(2,915 total reviews)

Omri Morgenshtern

75% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,915 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,915 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

3K reviews

5.0

Oct 3, 2025

Great place to learn and grow in a fast-paced environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunities for career growth or learning. Good benefits, perks, or flexibility. International/multicultural environment. Strong brand reputation.

Cons

Salary could be more competitive. Annual bonus is minimal and could be improved

5.0

Oct 3, 2025

Diverged from a people-centric company to a dollar-centric one

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

If you were to zoom out and look at the wider market, there are no pro's of working here as compared to elsewhere in Singapore. Any goodwill, or positive impression the company had on employees in Singapore; was utterly crushed, given how the retrenchment excercise was conducted for Singapore and was condemned publicly by the Singapore government body and unions.

Cons

Under new leadership, the cultural shift and focus have diverged and are visible and felt throughout all levels of the organization. Big words from senior leaders hold no weight; only empty reassurances. Words like "pay for performance", "People are our best asset", "We invest in our people" are the empty promises conveyed.

Viewing 181 - 183 of 2,915 Reviews

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Jobs at Agoda

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Principal HR Business Partner (New York City)

Stati Uniti d'America

Accounting Manager (Contract, Rocket Travel by Agoda)

Agoda

Agoda reviews

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Reviews by job title

Great place to learn and grow in a fast-paced environment

Recommended

Diverged from a people-centric company to a dollar-centric one

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