Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (161) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 259 reviews)); "People are great in general" ((in 190 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 165 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 88 reviews)); "Great team and atmosphere in the team" ((in 76 reviews))

What are the cons of working at Agoda according to real employee reviews?

"No career path" ((in 19 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 17 reviews)); "Career development is lacking compare to other company" ((in 16 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 15 reviews)); "Manage enviroment very unprofessional rewarding with favoritism and not based on kpi's" ((in 12 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

76% would recommend to a friend

(2,914 total reviews)

Omri Morgenshtern

75% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,914 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Agoda has an employee rating of 3.9 out of 5 stars, based on 2,914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

3K reviews

3.0

Nov 13, 2025

Okay

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Good salary and benefits. Yearly bonus based on KPI rating

Cons

- Reporting line always changed - Higher up mgt didnt consider agent's concern

2.0

Nov 11, 2025

Just fine

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

good pay and benefit and can work from home

Cons

shift might not be suitable for everyone. pretty hard for career progression

3.0

Nov 9, 2025

Heh

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits are okay. Team outings are fun.

Cons

Salary could be better and improved.

Viewing 145 - 147 of 2,914 Reviews

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Jobs at Agoda

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Principal HR Business Partner (New York City)

Accounting Manager (Contract, Rocket Travel by Agoda)

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Okay

Just fine

Heh

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