Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"People are great in general" ((in 186 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 160 reviews)); "Benefit and work life balance is good" ((in 155 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 88 reviews)); "Great team and atmosphere in the team" ((in 76 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 65 reviews)); "No career opportunities for the future" ((in 21 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 18 reviews)); "limited career development if you are not in bkk office" ((in 17 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 16 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,913 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jan 29, 2026

SAM too much work no wlb

Sam

Recommend

CEO approval

Business Outlook

Pros

most core team, TL and teamates are good, still recomend GT and B2B team

Cons

no wlb, too much work...

4.0

Jan 28, 2026

Its ok

Lead data analyst

Recommend

CEO approval

Business Outlook

Pros

working for agoda has been a ride and its been an interesting one. I would say you can make something of yourself there

Cons

Like any other big company sometimes too many moving parts involved in a project , also you need to make sure you have a good team and management by your side

4.0

Jan 28, 2026

Customer service

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Work-life balance as you are not expected to work after your working hour. Many benefits.

Cons

A lot of sudden changes from the top management

Viewing 91 - 93 of 2,913 Reviews

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Jobs at Agoda

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Accounting Manager (Contract, Rocket Travel by Agoda)

Principal HR Business Partner (New York City)

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Agoda

Agoda reviews

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SAM too much work no wlb

Its ok

Customer service

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