If I would be able to work over nights and weekends
Virtual Customer Service Representative Interview Questions
3,290 virtual customer service representative interview questions shared by candidates
The most probably asked questions is. why do you need this job?
How do you handle being told you made a mistake?
How would you troubleshoot technical problems?
What questions would you ask to properly triage?
They offered helpful criticism and then I had another call and they checked how well I implemented their advice.
What times you were available to work
Are you available to work weekends?
It was a skills test.
Just mock calls. They also checked your availability.
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