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User Support Specialist Interview Questions

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9,400 user support specialist interview questions shared by candidates

First interview; relevant questions about my experience and projects. A little about my relationship with a particular client that Capgemini wished to 'grow'. 2nd interview; How I would sell to clients. How I thought Cap Gemini could grab market share from traditional digital agencies. Very little about my skills and experience.
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User Experience Director

Interviewed at Capgemini Invent

3.6★
Nov 25, 2016

First interview; relevant questions about my experience and projects. A little about my relationship with a particular client that Capgemini wished to 'grow'. 2nd interview; How I would sell to clients. How I thought Cap Gemini could grab market share from traditional digital agencies. Very little about my skills and experience.

Second round was Group Discussion which was immediately after the results were announced. It was a group of around 12-15 candidates. The one taking our GD told us that she will be checking our pronunciation,our accent,our sentence creation ,grammar and overall English. Firstly she told us to introduce ourselves in short.Then she gave us a simple abstract topic "NEWSPAPER". And we spoke on that for about two min one by one. So ,it was not a typical GD although. After finishing the GD she told that our next round that is technical interview will be within the week-ends. After that she announced the result .Among us 7-8 were selected and i was selected too.
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Associate Software Engineer(UI/User Experience)

Interviewed at CGI

3.7★
Sep 22, 2016

Second round was Group Discussion which was immediately after the results were announced. It was a group of around 12-15 candidates. The one taking our GD told us that she will be checking our pronunciation,our accent,our sentence creation ,grammar and overall English. Firstly she told us to introduce ourselves in short.Then she gave us a simple abstract topic "NEWSPAPER". And we spoke on that for about two min one by one. So ,it was not a typical GD although. After finishing the GD she told that our next round that is technical interview will be within the week-ends. After that she announced the result .Among us 7-8 were selected and i was selected too.

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