They asked about my roles and responsibilities in my previous organisation.
Technical Support Specialist Interview Questions
2,282 technical support specialist interview questions shared by candidates
Operating system, active directory, network troubleshooting
- Describe a time you had to handle a difficult customer or challenging case. - How do you prioritise tasks when working under pressure?
They asked about my previous experience with technical support and how I handle complex issues.
Describe a time you helped someone learn about a new technology.
I feel it would be unethical to give out interview questions, but I would encourage those interview for this position, to have a lot of problem solving situations in the back of their mind while interviewing. This job is about customer service, so have things prepared for it obviously.
During the behavioral interview, they assessed my customer orientation through scenario-based questions.
why should we hire you
What hours was I available.
Nothing worth remembering.
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