Mostly question about previous experience
Technical Support Engineer Interview Questions
24,038 technical support engineer interview questions shared by candidates
Why do you wanna work for Epic?
Basic questions asking to describe yourself
What is IP address ? IMAP, POP, SMTP, HTTP, HTTPS port numbers Types of SSL certificates What is digital certificates ? How to change the hosting provider ? ( steps ) Apache, Nginx, Tomcat, IIS servers How to configure HTTP server on Linux ? Can we run other services on HTTP port ? IP address concepts Difference between IPv4 and IPv6, Private IP vs Public IP Ticketing tools What is the best qualification of Customer support ? What is DNS server, Types of DNS servers Types of DNS records What is PTR record ?
How do you maintain a healthy work-life balance?
The initial interview did not have any technical questions.
Two-minute overview of my background and motivation for applying to Kingspan.
They asked about the experience and what other fields and companies I applied for. What companies contacted me and why I would prefer working with them.
What is DNS If VPN is not connecting what should be done Have you worked on troubleshooting of MS office tools.
O365, DNS, DHCP, SSL, MFA, SSO
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