Technical Support Analyst L1 Interview Questions

L1 Support Engineer

Interviewed at redBus India

4.4★

Nov 28, 2019

What is 5th Normalisation form (5NF) ?

L1 Analyst

Interviewed at HCLTech

3.5★

Dec 28, 2021

What was your most memorable day of this year ?

Associate Technology L1

Interviewed at Sutherland

3.5★

Jan 12, 2022

Tell me about yourself Working under pressure Trouble shooting methods

L1 Support

Interviewed at Zendesk

3.7★

May 23, 2025

normal debate on work from home vs work from office

L1 Technical Support

Interviewed at Crossover for Work

4.1★

Feb 1, 2022

Depending on your role, you'll be given a case study to respond to that may require anything from a video response to a PowerPoint presentation.

Technical Support L1

Interviewed at WP Engine

3.7★

Jan 6, 2025

Tell me about a time when you had to resolve a complex technical issue under tight deadlines. How did you manage the situation?

Consultant L1

Interviewed at Mastek

3.6★

Sep 8, 2025

Explain ERP structure How do you think the backbone of database systems work

L1 Technical Support

Interviewed at WP Engine

3.7★

Jan 24, 2025

Knowledge about DNS, LAMP stack, and what technical issues you've solved before.

L1 Technical Support

Interviewed at WP Engine

3.7★

May 30, 2023

Technical Interview: - What is SSL and types of SSL? DNS? Error 404, 405, 406? LAMP Stack? Word Press? - What is your experience with Word Press? - Give examples of command for the Linux Command Line. Manager & Director Interview: - Tell us about yourself. - Why WP Engine? - Why are you leaving your current job? - How do you like to be managed? - How would your team describe you? - Where do you see yourself in 5 years within the company? - What do you like to do in your free time? - What is your customer service background? - What is your experience with support chats and support channels? - What motivates you? - The company has 5 core values. Which one do you identify yourself with the most and why?

Senior Associate L1

Interviewed at Publicis Sapient

3.4★

Jun 18, 2021

1) Coding round was not very difficult. Basic DS related problems. 2) 1st technical was on core java (OOPs, Collections), DS, web services, basic Microservices, design patterns 3) Core Java (multithreading, java 8 features and live coding using those), live coding on DS, Microservices design patterns, and security, spring, Hibernate, Kafka.