Skip to contentSkip to footer

Technical Support Analyst Iii Interview Questions

Salaries
Interviews

7,035 technical support analyst iii interview questions shared by candidates

Not difficult question, went through a pre-screen interview with hiring manager, interview with hiring manager's manager and hiring manager's peer. Had a total of 5 interviews (all phone) between the three. Final interview with the hiring manager ended with the hiring manager stating "I would like to proceed to the next stage to complete a offer package". This included with talking to HR asking a series of behavioral type question that should have been completed prior to the hiring manager contacting me so it appears they were back tracking and checking off the box of things to complete. HR requested that I submit a pay stub to prove my current salary as the position required HR to obtain. I had no objections and was told by HR paraphrased: { Let me get working on this, is there any questions you have for me or what else I can answer for you to make sure you are thrilled about this position and offer?}. Two weeks later I emailed HR to see if they needed any information from me since I was expecting a formal offer to which I was told that the hiring manager is also looking at other candidates. I thought it was odd but thought nothing of it and emailed the hiring manager to get an updated status. No response. It was not until I went through a back channel with my prior contacts at Wells (I had worked at WF previously, for 10 years) when I received a conference call invitation and with the HR and the hiring manager. The conference call was very well scripted with legal instructions on that Wells Fargo has decided to pursue other candidates and I'm no longer in consideration for the position. All in all, it was a weird interview process which does reinforce what I've known that WF is very large and different business units are more organized than others.
avatar

Compliance Manager III

Interviewed at Wells Fargo

3.5★
Sep 8, 2014

Not difficult question, went through a pre-screen interview with hiring manager, interview with hiring manager's manager and hiring manager's peer. Had a total of 5 interviews (all phone) between the three. Final interview with the hiring manager ended with the hiring manager stating "I would like to proceed to the next stage to complete a offer package". This included with talking to HR asking a series of behavioral type question that should have been completed prior to the hiring manager contacting me so it appears they were back tracking and checking off the box of things to complete. HR requested that I submit a pay stub to prove my current salary as the position required HR to obtain. I had no objections and was told by HR paraphrased: { Let me get working on this, is there any questions you have for me or what else I can answer for you to make sure you are thrilled about this position and offer?}. Two weeks later I emailed HR to see if they needed any information from me since I was expecting a formal offer to which I was told that the hiring manager is also looking at other candidates. I thought it was odd but thought nothing of it and emailed the hiring manager to get an updated status. No response. It was not until I went through a back channel with my prior contacts at Wells (I had worked at WF previously, for 10 years) when I received a conference call invitation and with the HR and the hiring manager. The conference call was very well scripted with legal instructions on that Wells Fargo has decided to pursue other candidates and I'm no longer in consideration for the position. All in all, it was a weird interview process which does reinforce what I've known that WF is very large and different business units are more organized than others.

Viewing 4991 - 5000 interview questions

Glassdoor has 7,035 interview questions and reports from Technical support analyst iii interviews. Prepare for your interview. Get hired. Love your job.