I worked with DVR in the state of Washington to set up the interview. Department of vocational resources
Technical Support Agent Interview Questions
27,408 technical support agent interview questions shared by candidates
Can you start working and when can you start working?
How I would react to certain customer service questions.
Why should Delta choose you for this position?
I don't even remember the questions. I believe all airlines go for a certain look and turn if you have the appropriate schooling or experience you get the job.
Why do you want this position?
Can you work mandatory overtime if presented to you regularly?
Give an example of a time where you were in a high stress or high pressure situation. What was the situation? What actions did you take and what were the results?
Has there ever been a time where you have bent, or broken rules to accomplish a goal? What have you done to keep morale up with your colleagues?
Name a time you had a stressful situation with a customer or someone in your work or school and how you handled it & what the outcome was
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