Technical Solutions Architect Interview Questions

3,938 technical solutions architect interview questions shared by candidates

You are a Technical Architect tasked with providing technical guidance and implementation strategy to a new Zendesk customer, Acme Co., who will be launching their customer service efforts on the Zendesk platform and will be using both Zendesk Support and Guide. Acme is a business-to-consumer organization that provides goods and services to its customers. Acme maintains a customer database that contains important information about each customer. It is important for Acme agents and operations to view this customer information while handling customer service requests. The customer-service leadership team at Acme is looking to Zendesk to provide consultation around the available options, considerations, pros and cons, best practices, and any other important implementation design criteria in order to understand the optimal approach for integrating their customer database with Zendesk. As a technical architect, provide Acme with the following three options to meet their needs: ● Data Import & Synchronization ● Single Sign-On ● Custom Lookup App
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Solutions Architect

Interviewed at Zendesk

3.7
Jan 23, 2025

You are a Technical Architect tasked with providing technical guidance and implementation strategy to a new Zendesk customer, Acme Co., who will be launching their customer service efforts on the Zendesk platform and will be using both Zendesk Support and Guide. Acme is a business-to-consumer organization that provides goods and services to its customers. Acme maintains a customer database that contains important information about each customer. It is important for Acme agents and operations to view this customer information while handling customer service requests. The customer-service leadership team at Acme is looking to Zendesk to provide consultation around the available options, considerations, pros and cons, best practices, and any other important implementation design criteria in order to understand the optimal approach for integrating their customer database with Zendesk. As a technical architect, provide Acme with the following three options to meet their needs: ● Data Import & Synchronization ● Single Sign-On ● Custom Lookup App

One key question they asked me was related to a real-world scenario that tested both my technical skills and problem-solving approach. Instead of just theoretical questions, they focused on how I would practically handle a situation, which really helped showcase my strengths.
avatar

Solutions Architect

Interviewed at Royal Cyber Inc.

4.2
May 20, 2025

One key question they asked me was related to a real-world scenario that tested both my technical skills and problem-solving approach. Instead of just theoretical questions, they focused on how I would practically handle a situation, which really helped showcase my strengths.

Hmmm. Design a 3 tier web app (Ec2, rds, scaling groups, etc) Repeat with lambda and api gateway Check for monitoring, logging, scaling,l I guess you could always ask stuff about s3 tiers Hmm simple things like. What are important things when developing a new api? Ask about the o wasp vulnerabilities ‘You are on call and are told “the website is slow”. How would you diagnose? (Logs, networks, scaling, monitoring, etc) Ask them to describe the latest thing they worked on and diagram it out/explain it. They should be able to ;). As they go it might lead to more questions (‘what does this part do)
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Solutions Architect

Interviewed at Amazon

3.5
Nov 3, 2021

Hmmm. Design a 3 tier web app (Ec2, rds, scaling groups, etc) Repeat with lambda and api gateway Check for monitoring, logging, scaling,l I guess you could always ask stuff about s3 tiers Hmm simple things like. What are important things when developing a new api? Ask about the o wasp vulnerabilities ‘You are on call and are told “the website is slow”. How would you diagnose? (Logs, networks, scaling, monitoring, etc) Ask them to describe the latest thing they worked on and diagram it out/explain it. They should be able to ;). As they go it might lead to more questions (‘what does this part do)

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