In the interview they asked why I wanted to work for comcast? Why they should choose me? How would I descalate an angry customer.
Tech Support Analyst Interview Questions
18,920 tech support analyst interview questions shared by candidates
why do you want to work here, name a time when you had a bad customer experience, name a time you exceeded customer service nothing out the box
When can I start.
What's the most important thing you felt you've learned from a past job, not counting any self-employment experiences?
would you be willing to upsell products to customers?
How comfortable are you working with different types of people?
Unexpected: Sell me a printer.
What are some services or accessories you would offer a customer purchasing a new Laptop for their back to school student? (while this might not be hard now that I worked there for a couple years, but it was at the time)
What are your goals with Staples?
What is my strengths as an employee.
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