Technical questions that could potentially challenge you at work
Supporto Manager Interview Questions
2,465 supporto manager interview questions shared by candidates
General questions about myself and my experience and behavioral questions.
The usual experience and behavioral questions including why you're applying for this role and why Samsara. Make sure you know your STAR framework.
For many of our products that are older or don’t have technical differentiation, the ONLY reason that a customer will renew is because of support. In fact, when our customers meet our support people in person, they often give them hugs. Explain how you have created such enthusiasm in a prior job and any improvements (virtual hugs?) that you think you can bring to this job.
1. Technical questions on MySQL - SQL. Seemed the interviewer had not taken time to prepare as when I asked clarification questions he was awkward. 2. How to clear backlog, how to prioritize. 3. Valid Questions about people management[a lot of them]. Some were repetitive. 4. How to motivate people? 5. What do you look for a candidate while hiring?
Go over a time when you had to deal with an irate customer.
Why Adp?
Past experience in handling critical customer issue, people issue.
What's your support philosophy?
People Management, Culture, Management style, Addition responsibilities handled, out of box thinking
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